Here’s some frequently asked questions…

  • Counted cross stitch kits are constructed using a Cross stitch (a stitch that looks like an X). The canvas for these kits is blank, but it comes with a chart with coloured squares that you count.

    Printed canvas kits are constructed using a continental or tent stitch, this is a common type of tapestry stitch. It’s essentially half a cross stitch. Thes kits come with a canvas that has the design printed onto it, and a chart, so you are essentially colouring it in.

    Both types of kits are beginner friendly and its a preference thing. However, the printed needlepoint canvases are slightly more beginner friendly.

  • We calculate the wool supply to be more than enough for each design. But if you do run out of wool (it happens) get in touch and we can send you some more free of charge.

    We reccomend that you let us know what you need all in one go, as for multiple requests of more wool we may have to charge postage.

  • Yes you can! This is a beginner friendly craft. We have had stitchers as young as 7 enjoy these kits.

    The Printed Canvas range are very simple as it is just a case of stitching over the printed areas with wool. All instructions are included and they are very beginner friendly. They are not cross stitch. You can make them using a tent or continental stitch, a traditional tapestry stitch. (It’s half a cross stitch)

    The Cross stitch kits on the counted canvas are also not difficult. I have had many happy customers who have never tried this craft before.

    Some designs, however, are more suitable for beginners - please email me if you have any questions: tapestry@emilypeacock.com.

  • We aim to dispach all orders between 1-3 working days. As we are a small business, we ask that you allow up to 7 working days for us to dispatch your order. If an item is on sale, or we are experiencing a high volume of orders, we will let you know of any delays.

  • No, this is a craft product. We sell the kits for you to craft yourself - the crafting is the fun part!

  • Using frames is a personal preference. Some stitchers love them, some prefer to go without.

    Cross stitch does not distort the canvas and therefore does not always require a frame. If you notice any slight distortion to one side once the piece is finished, spray with water on both sides, leave for a minute, place on a clean towel and pull gently into shape. Dry flat.

    I would reccomend however, using a frame for any needlepoint/ printed canvas designs as the type of stitch used on these is more likely to distort the canvas.

    If you wish to buy a frame, find your design on our website and it may have a frame reccomended in the description. Otherwise, email: tapestry@emilypeacock.com

  • I chose Zweigart canvas because it is a high quality product. You can be quite rough with the canvas and it soon softens up. The larger 7 hpi  in particular softens up beautifully. Don’t worry about creases in the canvas when you have finished - just follow the instructions for finishing and it will lie flat once dry.

  • No, these are needlework kits and can be framed or turned into a cushion afterwards.
    If you have problems finding the right size cushion pad, The Feather Company online make pads to fit my designs: www.thefeathercompany.com. You will need to contact them directly and they will make any size pad. They’re very used to dealing with my customers!

  • We are happy to accept returns or exchanges as long as you have a smoke free/ pet free household and you haven’t started stitching (the package can be opened, but the kit needs to be unused).

    Please email us to let us know, so we can give you the return address.

    We ask that you put a note inside your parcel with your name, address, email address and what you would like to do (eg: exchange for a different kit, or a refund)

    We will begin the return or exchange once we have recieved the returned kit. Buyers will need to cover postage or extra costs if you are exchanging for a higher value kit.

    tapestry@emilypeacock.com

  • I don’t take on too many, but you are always welcome to email me if you have an idea for a bespoke design. I can let you know my avalibility and quote.

    tapestry@emilypeacock.com

  • Let’s chat!

    Please email:

    tapestry@emilypeacock.com

Any more questions?

Email me at:
tapestry@emilypeacock.com